A dental plan is a yearly allowance with rules. The rules decide which visits it pays for in full, which ones it splits with you, and the point where it stops paying for the year. If you already know you want to use your plan here, start with the plans Diamondback Dentistry accepts and how the office checks your benefits.
How much of a dental bill does a typical plan pay?
Most plans pay preventive care such as exams and cleanings at or near 100 percent, basic work such as fillings around 80 percent, and major work such as crowns and dentures around 50 percent, according to the National Association of Dental Plans. Every payment counts toward a yearly maximum, and the plan pays nothing past it.
Let the Office Check What Your Plan Pays
Call the office and the team will verify your benefits for free. We file the claim with your insurance for you, so you are not left handling the paperwork.
The Three Coverage Tiers, With Examples
Plans sort every procedure into a tier, and the tier sets the share the plan pays once any deductible is met.
| Tier | Typical share the plan pays | Examples |
|---|---|---|
| Preventive | 100 percent on most plans | Exams, cleanings, routine X-rays |
| Basic | Around 80 percent | Fillings, extractions, and on some plans root canal treatment |
| Major | Around 50 percent | Crowns, bridges, dentures |
The percentages come from the National Association of Dental Plans, the trade body for dental carriers. Two plans can quote the same percentages and still pay very differently. Washoe County's employee dental plan in Nevada, for example, uses the typical 100, 80 and 50 percent split, files root canal treatment as basic work, and caps it all at $3,000 a calendar year, far above many plans' ceiling. The schedule of benefits for your own plan is the document that settles it.
Where a procedure lands decides most of your share. A filling and a crown on the same tooth can be paid at very different rates, even though both repair decay.
Does Dental Insurance Cover Crowns?
Usually, yes, as major work. Expect the plan to pay around half after the deductible, as long as you have enough of your yearly maximum left to cover its share. Three things can shrink that payment:
- A replacement rule. Plans can limit how often they pay to replace a crown. The Washoe County plan covers a replacement only if the old crown is at least five years old.
- An alternate benefit. The American Dental Association defines this as a clause that lets the plan base its payment on a less expensive procedure than the one you choose. You pay the difference.
- A waiting period. Major work is the tier most likely to carry one on a new plan.
Diamondback Dentistry places porcelain and zirconia crowns, and the office can check how your plan pays for a crown before the work is booked.
Why Does the Annual Maximum Matter More Than the Percentages?
The annual maximum is the most your plan will pay toward your care in one plan year. Once the plan has paid that amount, it pays nothing more until the year resets, whatever tier the next procedure sits in.
That makes it the number to know before major work. A crown paid at 50 percent sounds generous until the plan's share of one crown and a root canal uses most of a modest maximum.
of dental PPO enrollees have an annual maximum of $1,500 or more
The rest have a lower ceiling, and many plans still use a $1,000 maximum that has not changed in decades.
Source: National Association of Dental Plans, 2025 Dental Benefits Report: Plan Design
Most people never reach it: NADP's 2025 report found that 2.9 percent of PPO group plan enrollees did, and a 2024 analysis by the ADA Health Policy Institute put the share of patients at 3.4 percent. The ADA opposes annual maximums outright and notes that the $1,000 level many plans promote was set about 40 years ago. The maximum matters in the year you need major work.
Your deductible is the amount you pay before the plan starts paying its share, usually $50 to $100 according to NADP. Plans often leave preventive care out of it, as the Washoe County plan does.
When a treatment plan is larger than one year's maximum, ask your dentist whether any of it can safely wait until the new plan year. Sometimes it can and the second year's maximum picks up the rest. Sometimes waiting would let a problem grow, and then the treatment should not wait for the new year.
What Dental Insurance Does Not Cover
A plan can cover a procedure and still leave you a larger share of the bill than you expected. Five rules decide when: the annual maximum, waiting periods, frequency limits, the missing tooth clause and alternate benefits. Each is worth asking about before treatment.
- Anything past the annual maximum. Covered work becomes your cost once the plan has paid its ceiling for the year.
- Work done during a waiting period. The ADA defines a waiting period as the time between enrolling and becoming eligible for a given benefit. Waiting periods most often apply to major work.
- Visits beyond a frequency limit. Plans cap how often they pay for a service. The Washoe County plan, for example, allows up to four cleanings a year and a full set of X-rays once every 36 months, which is not what every plan allows.
- A tooth that was missing before your coverage began. This is the missing tooth clause. The Office of Personnel Management describes it as a limit on covering a first bridge, implant or denture that replaces teeth lost before the effective date, and it has asked federal dental carriers to drop it.
- The gap under an alternate benefit. If the plan bases its payment on a less expensive option, the difference is yours. The ADA's example is a tooth-colored filling on a back tooth paid at the rate for a silver amalgam filling.
Implants are harder to predict, because plans differ on whether and how they pay for them. Whether dental insurance covers implants depends on all of the rules above at once.
Using Your Benefits Before the Plan Year Resets
Most dental benefits run for a 12-month plan year, and when it ends the annual maximum starts over. On many plans that happens on January 1. Not on all of them, though: HealthCare.gov notes that a plan year may not match the calendar year, and the date is in your plan documents or with your employer.
What happens to money you did not use depends on the plan. The ADA's MouthHealthy guidance says unused benefits do not roll over on most plans. Some do carry part of it forward: NADP reports that 42 percent of PPO enrollees have an annual maximum rollover.
So before the year closes, four answers are worth having:
- The date your plan year ends.
- How much of this year's maximum is left.
- Whether your deductible is already met.
- Whether your plan carries any unused maximum into next year.
The dental insurance coverage quiz is a quick first pass at what your plan likely covers, and the office can confirm the details from your plan itself. Picking next year's coverage is a separate decision, covered in our open enrollment post on choosing a dental plan.
Find Out What Is Left on Your Plan
Give the office a call with your insurance card nearby, and ask how much of this year's maximum is left and when your plan year ends.
Dental Insurance at Diamondback Dentistry
Diamondback Dentistry accepts most PPO plans, including Aetna dental PPO and Cigna dental PPO. Benefits verification is free, and the office files the claim for you with any insurance.
Delta Dental members
Delta Dental is accepted on PPO plans only. DeltaCare USA is a DHMO product, and the practice does not accept DHMO or other capitation plans.
If your plan treats the office as out of network
Assignment of benefits is not offered on out-of-network plans, so your plan sends its payment to you rather than to the office. It helps to know that before your visit.
Common Questions About Dental Insurance Coverage
Does dental insurance cover root canals?
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Does my deductible count toward my annual maximum?
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What changes if I switch dental plans in the middle of treatment?
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What is an explanation of benefits?
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Can I use a PPO plan with a dentist outside its network?
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Is a dental discount plan the same as dental insurance?
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Sources and References
- National Association of Dental Plans. Understanding Dental Benefits. nadp.org Coverage tiers, deductibles of $50 to $100, out-of-network rates on PPO plans.
- National Association of Dental Plans. New Data Sheds Light on Dental Benefits and the Cost of Serving Enrollees, November 25, 2025. nadp.org 73 percent of PPO enrollees at a $1,500 or higher maximum; 2.9 percent reaching it; 42 percent with a maximum rollover.
- American Dental Association. Dear ADA: Annual Maximums, ADA News, December 19, 2025. adanews.ada.org The $1,000 maximum level; ADA Health Policy Institute share of patients reaching the maximum.
- American Dental Association. 12 Dental Benefit Terms New Dentists Should Know, ADA News, June 2, 2026. adanews.ada.org Definitions of waiting period and alternate benefit.
- American Dental Association. Least Expensive Alternative Treatment Clause. ada.org How a plan pays at the rate of a less expensive treatment.
- American Dental Association, MouthHealthy. Your Dental Benefits: Use Them or Lose Them. mouthhealthy.org Unused benefits on most plans do not roll over; some plans end at different times.
- HealthCare.gov. Plan Year (glossary). healthcare.gov A plan year may not match the calendar year.
- U.S. Office of Personnel Management. FEDVIP Carrier Letter 2024-01. opm.gov The missing tooth clause, and OPM's request that carriers remove it.
- Washoe County Human Resources. Dental Plan Summary, Calendar Year 2026. washoecounty.gov One published schedule of benefits: tiers, maximum, frequency limits and the five-year crown replacement rule.
- Texas Department of Insurance. Explanation of Benefits. tdi.texas.gov What an explanation of benefits shows, and that it is not a bill.
- Carroll County, Maryland. Dental Discount Programs: Frequently Asked Questions. carrollcountymd.gov A discount program is not insurance; the member pays the discounted price at the visit.
Check Your Benefits Before Your Plan Year Ends
Diamondback Dentistry is a general dental practice on Bell Road in North Phoenix, led by Dr. Pouria Owtad, DMD. Call and the team will verify your benefits at no cost, explain what will happen before any treatment begins, and file the claim with your plan for you. If it has been a while since your last visit, you are still welcome here.
Service Area
Diamondback Dentistry serves North Phoenix and the surrounding North Valley from the Bell Road and I-17 corridor.
Neighborhoods served
- North Phoenix
- Deer Valley
- Peoria
- Moon Valley
- Glendale
ZIP codes in catchment
- 85023
- 85022
- 85021
- 85029
- 85051
- 85027
Diamondback Dentistry · 1512 W Bell Rd, Suite C-6, Phoenix, AZ 85023 · (602) 866-8183


